Frequently Asked
Questions

Standard shipping takes 3–5 working days within Europe. Express (1–2 days) is available at checkout. Free standard shipping on all orders over €200.

Yes. We ship to most countries worldwide. International shipping times vary by destination, typically 5–10 working days. Customs duties may apply.

Yes. Once your order has been dispatched, you will receive a confirmation email with a tracking link. Orders are typically dispatched within 24 hours.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Contact us to begin a return — we will cover the return shipping cost.

Email us with your order number and the reason for your return. We will respond within 24 hours with instructions and a prepaid return label.

Refunds are processed within 3–5 business days of receiving the returned item. The amount will be returned to your original payment method.

Our garments are generally true to size and designed with a relaxed, considered silhouette. Each product page includes detailed fit notes and measurements. When in doubt, size up.

Yes. Each product page includes a size guide with measurements in both centimetres and inches. If you need personalised advice, our team is happy to help.

Orders can be modified or cancelled within 1 hour of placement. After this window, the order will have entered our dispatch process. Please contact us immediately.

Yes. All Osharē orders are shipped in our signature packaging. Complimentary gift wrapping with a handwritten note can be requested at checkout.

Yes. We occasionally share exclusive codes with our inner circle mailing list. Subscribe to be the first to receive new collection access and special offers.